Forget a wireless network
Forgetting a wireless network on your device is often a useful strategy when troubleshooting wireless network problems, particularly if your configuration or authentication information for the wireless network may be incorrect. See below for instructions to forget a wireless network on various operating systems and device types.
Windows
To forget a wireless network in Windows:
- At the bottom right in the system tray, click the network icon, and choose Network & Internet settings.
- Click Manage Wi-Fi settings.
- Under "Manage known networks", select the Wi-Fi network to be removed.
- Click Forget.
macOS
To forget a wireless network in macOS:
- At the top of your screen, click the Wi-Fi symbol, and then select Open Network Preferences.
- In the lower right, choose Advanced.
- Under "Preferred Networks", select the Wi-Fi network to be removed.
- Click - (the minus sign) to forget the network.
- Click OK.
Mobile devices
Android
To forget a wireless network on your Android mobile device:
- From the home screen, choose Settings.
- In the settings menu, choose Wi-Fi.
- Press and hold the Wi-Fi network to be removed, and then choose Forget.
iOS
To forget a wireless network on your iPhone or iPad:
- From the home screen, choose Settings.
- In the settings menu, choose Wi-Fi.
- Locate the Wi-Fi network to be removed and click the blue symbol next to the name.
- If the option to forget the network is available, tap Forget this Network. If that option is not available:
- From the home screen, choose Settings.
- In the settings menu, choose General.
- Locate and tap Profile.
- Select the profile for WiFi network to be removed, and tap Delete profile.
Content thanks to Indiana University